Differences Between Traditional Decision Tree Chatbots and LLM Chatbots
In the evolving landscape of conversational AI, chatbots have become integral to enhancing customer interactions and streamlining business processes. However, not all chatbots are created equal. Understanding the differences between Traditional Decision Tree Chatbots and Large Language Model (LLM) Chatbots is crucial for businesses aiming to leverage the most effective technology for their needs. This section delves into the key distinctions between these two types of chatbots and explores strategies to shift perceptions towards the advanced capabilities of LLM-powered solutions.