In today's fast-paced sales landscape, integrating chatbots with human sales representatives for lead qualification is a game-changing approach. This synergy optimizes the sales process, enhances customer experience, and boosts conversion rates.
Large Language Models (LLMs) have revolutionized various sectors by improving natural language processing (NLP) capabilities. This article explores the main applications of LLMs in chatbots and conversational AI, such as sentiment analysis, virtual assistants, content generation, text summarization, text classification and cybersecurity.
In the realm of e-commerce, Natural Language Processing (NLP) plays a pivotal role in improving product recommendations. By enabling chatbots to understand and analyze customer queries, NLP drives sales and boosts customer satisfaction.