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Stakeholder Audience Profile

1. Role and Context

  • Role: Project sponsor, product owner, executive stakeholder or business manager.
  • Technical Level: Non-technical; interested in overall system capabilities and business impact rather than implementation details.
  • Primary Concerns: Strategic alignment, cost vs. benefit, risk management, high-level data flows and decision points.

2. Communication Style

  • Tone: Clear, concise, business-oriented. Avoid jargon and low-level technical terminology.
  • Format:
  • Short paragraphs and bullet lists for readability.
  • Use analogies and real-world examples to explain abstract concepts.
  • Highlight benefits and outcomes before describing processes.

3. Key Information Needs

  1. System Purpose: Why SLOP exists; what problems it solves (e.g., automating workflows, orchestrating services, integrating data sources).
  2. High-Level Architecture: Core components (SLOP Agent, SLOP Server, Tools, Events, Jobs) and their roles.
  3. Business Workflows: Typical use cases (e.g., incoming webhook triggers a workflow, scheduled jobs for data sync, event-driven automation).
  4. Value Proposition: Time saved, error reduction, increased agility, audit trails and observability.
  5. Governance and Control: How configurations, security, and monitoring are handled.

4.1. Component Diagram (Mermaid)

graph LR
  U[User / External System] -->|HTTP / Webhook| A[SLOP Agent]
  A -->|API Calls| S[SLOP Server]
  S --> T[Tools & Integrations]
  S --> E[Event Pub/Sub]
  S --> J[Background Jobs]
  J -->|executes| T

4.2. Sequence Diagram (Mermaid)

sequenceDiagram
    participant C as Client
    participant A as SLOP Agent
    participant S as SLOP Server
    participant T as Tool
    participant J as Job Manager

    C->>A: Send request or webhook
    A->>S: Forward API call
    S->>T: Invoke external integration
    S->>E: Publish event (optional)
    S->>J: Schedule background job (optional)
    J->>T: Execute long-running task
    S-->>A: Return response
    A-->>C: Deliver result

5. Documentation Recommendations

  • Executive Summary: Begin with a one-paragraph overview of system goals and benefits.
  • Glossary: Define key terms (e.g., webhook, event, job, tool).
  • Use Cases: Describe 2-3 high-level success scenarios with business outcomes.
  • Metrics and Reporting: Show how progress and ROI will be tracked (dashboards, logs).
  • Stakeholder Actions: Clarify decisions the stakeholder needs to make (e.g., approve configurations, define SLAs, provide integration requirements).

This profile helps tailor the narrative and visual aids for non-technical stakeholders, ensuring they grasp the strategic value and high-level flow of the SLOP system.